Blog

An RFP is a filter. Publish the budget, give the content and document volumes, separate mandatory from rated criteria, state the contract terms, and never request speculative design.

Page migrations get planned. Document migrations get discovered. Inventory, triage, URL strategy and reconciliation, for the nine thousand PDFs nobody budgeted for.

A municipal website is a service counter, not a brochure. Planning for council cycles, document volume, bilingual capacity and accessibility is most of the work.

Canada has a federal standard, an Ontario statute and a Quebec standard, and procurement cites all three imprecisely. Here is what each one asks for, and what evaluators expect to see.

A redesign is a large, disruptive instrument. Eight signals that say rebuild, three that say do something cheaper, and the five measurements that tell you which situation you are in.

Launch problems are rarely exotic: a staging noindex that shipped, a form that emails nobody, a redirect map built from memory. Thirteen checks, in the order we run them.

Most domain-name advice was written for a web that no longer exists. The seven decisions that actually matter for a Canadian organization, starting with who owns the registration.